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Marketing automation isn’t just for marketers anymore. What began as a suite of capabilities that relieved marketers of certain manual tasks has turned into a genuine sales enablement tool. When CRM and marketing automation are integrated, sales gets a seat at the table to view the strategic customer information that... View Article


What Costs More Than CRM?

Posted on February 22, 2013 by |

I recently visited the president – a very worried president – of a company whose lead sales rep left and took along $2 million worth of business. That’s a pretty hefty chunk of change for any business and, for some companies, that might put them out of business. The company... View Article


Before launching Smart Selling Tools in 2006, Nancy Nardin served in sales leadership roles at leading analyst firms such as Gartner Group and IDC. She has, at one point or another, worked with more than 30 of the largest high-tech and telecom firms in the country. This Thursday, February 21st... View Article


We love success stories, especially when it’s our customers experiencing the success. Rapid Notify is an easy-to-use, web-based emergency notification system that enables real-time, two-way communication via telephone, email and SMS text messaging. The company followed a traditional path in adopting digital marketing: First using one-off emails to reach out... View Article


Dreamforce 2012 is literally hours away, and Salesforce has outdone itself this time. From keynotes to tracks to parties to meetings and presentations, there will be no shortage of ways to expand your knowledge of the Salesforce offering and ecosystem. Whether you’re waiting at the airport terminal, sitting in your... View Article